Support Ticket Triage

Triage one inbound support ticket in a single call: language, sentiment, category, a duplicate check against tickets you already have open, and an escalation brief ready to hand off.

Overview

Triage one inbound support ticket in a single call: language, sentiment, category, a duplicate check against tickets you already have open, and an escalation brief ready to hand off. Built for support ticket routing, customer service triage, help desk automation, and ticket classification where an agent needs to route, tag, and dedupe before a human sees it. Composite: one call runs detect-language + sentiment-analysis + classify-text + duplicate-ticket-detect + escalation-brief + pii-redact in parallel (duplicate-ticket-detect only runs when existing_tickets is supplied) and merges results into named sections. Sends ticket text plus an optional existing_tickets list; returns language, sentiment, category, duplicates, an escalation summary, and a PII-redacted copy. Use it as a support ticket triage API, help desk automation tool, or ticket dedupe and escalation service.

Endpoint

Method	Endpoint	Price	Description
POST	/v1/marketplace/api/support-ticket-triage	$0.0575	Invoke Support Ticket Triage (General) and return the upstream response.

How to call it

Requests are paid per call over the x402 protocol. Call the endpoint, receive a 402 Payment Required quote, then repeat the request with the signed payment header. The SDKs do both steps for you.

# 1. Ask for a quote
curl -i -X POST https://api.jarvisclaw.ai/v1/marketplace/api/support-ticket-triage \
  -H 'Content-Type: application/json' \
  -d '{}'

# 2. Pay it (the SDK signs and retries for you)
curl -X POST https://api.jarvisclaw.ai/v1/marketplace/api/support-ticket-triage \
  -H 'Content-Type: application/json' \
  -H 'X-PAYMENT: <signed-payload>' \
  -d '{}'

Open in the marketplace